What are Steer Applicants and why should it be avoided or How not to steer applicants.
 How not to “steer” applicants.
Steering is an attempt by owners/managers to control where someone lives because of their protected class, regardless of how well intended.  Perceived “steering” can result in a fair housing complaint. Common targets are:

If a unit that meets the applicant’s needs is not available, it is better to refer him/her to another property in the portfolio to reduce the chance applicant will feel they are being discriminated against.

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