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Fair Housing 101 | Lesson 7 | How not to “steer” applicants.

Fair Housing 101 | Lesson 7 | How not to “steer” applicants.

What is “Steering” and why should it be avoided?

Steering is an attempt by owners/managers to control where someone lives because of their protected class, regardless of how well intended.  Perceived “steering” can result in a fair housing complaint. Common targets are:

  • Families with children. Steering can include directing applicants to downstairs or end units or “family” buildings, or units near a/the playground.
  • Elderly or Disabled persons, steering can include directing applicants to more accessible units, first or ground floor units. Also buildings or sections of buildings designated for seniors.
  • Race/Color/Nationality: steering can include directing applicants to not as desirable units or a totally different property.

If a unit that meets applicant’s needs is not available, it is better to refer him/her to another property in the portfolio to reduce chance applicant will feel they are being discriminated against.

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