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FAQ

Below are a few rental property management questions from other San Diego rental property owners that we answered. If you have a question for us that is not answered below, please feel free to contact us by emailing: info@sunsetspm.com and we will get back to you as soon as possible.

 

WHAT IS INCLUDED IN THE MONTHLY MANAGEMENT?

For a monthly management fee, Sunset Property Management & Realty performs the following duties… – read more

WHAT IS NOT INCLUDED IN THE MONTHLY MANAGEMENT?

Property maintenance fees, Tenant Placement or Leasing Fees, Excessive visits to the property…- read more

WHO SHOWS MY RENTAL?

Our showings are by a DRE Licensed Agent/Realtor…read more.

WHAT IF A FRIEND OR FAMILY MEMBER WOULD LIKE TO RENT MY PROPERTY?

Send us the applicant’s information and we will assist them with their application…read more.

HOW DOES SUNSET PROPERTY MANAGEMENT & REALTY LIST & RENT MY PROPERTY?

Getting our homes rented fast is key to our success and happy clients. We will draft the listing…read more.

CAN I PICK MY OWN TENANT?

We will accept the rental application, complete a credit and background check…read more.

MAY I REQUIRE A NON-REFUNDABLE DEPOSIT FOR CLEANING OR PETS?

No. California law states non-refundable deposits are illegal.

HOW LONG SHOULD IT TAKE TO RENT MY PROPERTY?

Our goal is to lease your property within 2 weeks of listing it. On average, we look… — read more.

DOES SUNSET PROPERTY MGMT. & REALTY COLLECT RENT, PAY BILLS AND SEND OWNER DRAWS BY ACH?

Yes, Sunset Property Mgmt. & Realty collects rent either by ACH or paper check from the… — read more.

DOES SUNSET PROPERTY MGMT. & REALTY OFFER $1250 EVICTION PROTECTION?

Yes, eviction protection is a guarantee that after passing our screening guideline… — read more.

DOES SUNSET PROPERTY MGMT. & REALTY OFFER AN ONLINE OWNER/TENANT PORTAL?

Yes, the majority of our Tenants pay their rent online. They can also submit maintenance requests… — read more.

CAN TENANTS MAKE RENT PAYMENTS BY CHECK, CASHIER’S CHECK OR MONEY ORDER?

Yes, we do accept rent by check, cashier’s check and money order… — read more.

MY TENANT IS IN A LEASE AND I’M NOT HAPPY WITH THEM, CAN I ASK THEM TO MOVE OUT?

No, the tenants’ lease agreement is a legally binding bilateral contract… — read more.

WHEN IS RENT DUE? WHAT HAPPENS IF THE TENANT DOES NOT PAY?

No, the tenants’ lease agreement is a legally binding bilateral contract… — read more.

AM I PROTECTED FINANCIALLY IF A TENANT BREAKS THEIR LEASE AGREEMENT?

Yes, the Tenant is required to pay Sunset Property Mgmt. & Realty a lease break fee… — read more.

WHO HOLDS THE SECURITY DEPOSIT?

Sunset Property Mgmt. & Realty holds the tenants’ security deposit in the Brokers’…read more.

WHO PROVIDES AND PAYS FOR A GARDENER?

If your property has a licensed, insured gardener we will work with them and pay…read more.

WHO PROVIDES AND PAYS FOR A POOL SERVICE TECHNICIAN?

If your property has a licensed, insured pool service technician we will…read more.

CAN YOU PAY MY MORTGAGE, HOA, AND OTHER BILLS?

Yes, the following are examples of the types of bills we pay:…read more.

WHAT HAPPENS IF I WANT TO SELL MY RENTAL WHILE A TENANT IS OCCUPYING THE UNIT?

Sunset Property Mgmt. & Realty is a full-service Brokerage capable of listing and selling your property for you…– read more.

HOW DO I SWITCH PROPERTY MANAGEMENT COMPANIES?

The first step to change your management company is to read your current property management contract…– read more.

HOW ARE REPAIRS HANDLED?

In most cases, repair requests are submitted by a Tenant through our online tenant portal system…– read more.

CAN A PROPERTY OWNER USE THEIR OWN CONTRACTORS?

Yes, you may use your own contractors. Andrew D. Grinnell, Owner of Sunset Property Mgmt. & Realty, holds CA General Contractor License….– read more.

HOW MANY BIDS/PROPOSALS DO YOU RECEIVE PRIOR TO MAKING REPAIRS?

Routine services and repairs should fall within a range of standard pricing that we have agreed to….– read more.

HOW LONG HAS YOUR COMPANY BEEN IN BUSINESS?

Sunset Property Management has been in business in San Diego since 2010…– read more.

IF I DECIDE TO HIRE YOU, WHAT IS THE NEXT STEP?

We will send you a California Association of Realtors Property Management Contract to review and…– read more.

DO YOU CONDUCT PROPERTY INSPECTIONS AND, IF YOU DO, WHAT CHARGE IS ASSOCIATED WITH THEM?

Yes, we inspect each property and all buildings 2 x annually. These inspections are what we call…– read more.

WHAT MISCELLANEOUS FEES COULD I BE CHARGED FOR THE MANAGEMENT OF MY PROPERTY?

Lock and knob re-key between tenants, professional photography and ‘for rent’ yard signs…– read more.

WHY SHOULD I ELECT TO ADD SUNSET PROPERTY MGMT. & REALTY AS AN ADDITIONAL INSURED TO MY RENTAL DWELLING OR LANDLORD INSURANCE POLICY?

Most major insurance carriers that provide rental dwelling and landlord property insurance policies will…– read more.

WHAT TYPE OF INSURANCE DOES SUNSET PROPERTY MANAGEMENT CARRY?

Commercial General Liability Insurance, Workers Compensation, Errors & Omissions insurance (E & O Insurance)…– read more.

HOW DO YOU DETERMINE RENT AMOUNT?

Property Managers perform a market rent analysis to find out current vacancy rates and rental rates…– read more.

WHAT STEPS HAVE YOU TAKEN TO CUT COSTS SO THAT YOU CAN PASS SAVINGS ON TO YOUR OWNERS?

Staying hyper local and not trying to cover a huge territory. Costs related to gas, man hours, and maintenance/repairmen…– read more.

ARE THERE FEES WHEN THE PROPERTY HAS NO TENANTS?

No, Sunset Property Mgmt. & Realty never charges when the property is vacant nor for lease renewals.

WHAT TYPES OF PROPERTIES DO YOU MANAGE?

Residential, condos, townhomes, & mixed-use properties…– read more.

HOW WIDE OF A GEOGRAPHIC AREA DOES YOUR COMPANY COVER?

Sunset Property Management will manage residential and mixed-use properties within 10-15 miles of our office located on Morena Blvd, just parallel to the 5 highway and directly East of Mission Bay.

WHERE ARE MOST OF YOUR PROPERTIES LOCATED?

We only service the following Zip codes for efficiency and cost reasons…– read more.

DO YOU WORK WITH OUT-OF-COUNTRY OWNERS?

We work very well. About 15-20% of our portfolio is deployed or out of Country…– read more.

WHAT ARE YOUR LEASING FEES AND DO THEY INCLUDE ANY MARKETING COSTS?

$450 per vacant unit leases. Professional photos are additional. We provide FREE…– read more.

DO YOU MARK-UP MAINTENANCE AND REPAIRS?

No, parts are not marked up. We do charge a straight rate of $50/hour and pay the…– read more.

WHAT ARE YOUR PRICING OPTIONS?

Click on read more to see all the property management pricing options we offer…– read more.

WHAT IS YOUR RELATIONSHIP WITH YOUR MAINTENANCE VENDORS?

Sunset Property Mgmt. & Realty has a sister company, Sunset Property Maintenance which…– read more.

HOW MANY PROPERTY MANAGERS WOULD I INTERACT WITH OR, WILL I HAVE AN ASSIGNED PROPERTY MANAGER?

Our company has never had any turn over and our team members administrate different aspects of the management process:…– read more.

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