Sunset PM has provided outstanding service for the past few years I've worked with them. They've always been able to find top-notch qualified and respectful tenants for my property and their staff have provided transparency with any repairs required. I would highly recommend them for your rental management needs.
Absolute best experience i've had with a property management company. I've been renting in CA for 12 years and nothing compares to Sunset property . They genuinely care about their tenants and are always available when needed . Next time your looking for a new pad make sure you hit them up. you won't be disappointed.
Trustworthy, knowledgeable and professional in all regards! I interviewed three companies prior to choosing Sunset Property Management and Realty. I asked hard questions, including a demonstration of their knowledge surrounding COVID rent moratoriums. I recommend them because they have managed the residential property I entrusted to them with excellence!!
When you live 2700 miles away from your property you need someone who is reliable and responsive. Sunset Property Management has managed my property for over 10 years and has maintained virtually 100% occupancy with very short vacancies between tenants to perform needed maintenance. Their ability to perform inhouse maintenance inspections is vital. Recently, the occupants of the unit below mine reported water leaking into their unit. I sent an email notification to Sunset and within one hour they had a technician on site to make sure that the source of the water was not coming from my unit. I have complete peace of mind knowing that my property is being managed in a most professional manner.
I am so happy I found Sunset Property Management to manage my rental property. They have made the whole process extremely easy, from prepping my unit, to marketing it, to screening prospective renters, to background checks, rental agreements, monitoring and responding to any HOA issues, and fixing any maintenance items. They are responsive, friendly, and a great value. They have given me extreme peace of mind. Thank you Sunset Property Management for your excellent service!
Sunset has proven over the years to be the best in handling our 7 unit Normal Heights property.The entire staff is extremely competent and professional in all ways.You will not find anyone better at what they do.T. Kozak
I am a firm believer of customer service and honesty. Since I have rented from Sunset PM, I have received great service, very straight forward, no gimmicks. When I had issues in my building, Nate and Carrie were both on it and ensured I was taken care of. When i got locked out of my unit, an employee whose name i forgot, came quickly to my unit within 5 mins.I believe in always working together and making life easier for everyone. And the service and help Sunset PM has provided to me has been stellar. I’ve also met the Andrew (boss) once in person, friendly and easy to talk to.Thank you Sunset Property Management.Pura Vida
My husband and I rented a condo for 5 years in Hillcrest and the management company was Sunset.Whenever a problem arose, plumbing or electrical, we would call Sunset and they always promptly responded with a phone call letting us know who they would send over to help us.The maintenance employees would always give us a call saying they were ten minutes away. They showed up on time and ready to repair the problem.Very informative and courteous problem solvers.We highly recommend Sunset.Very professional and ready to help a tenant.Pat and Julie Cain
Sunset Property Management has managed a residential rental property for me for 4 years and I could not be happier with their professional, knowledgable and attentive service. Andrew, the owner, was very helpful during the rental process and has gone above and beyond in helping me navigate big repairs. Nate in the office keeps the wheels rolling behind the scenes with consistency and ease. It's also a major bonus that they have Greg, a construction manager, in-house when repairs or upgrades are needed. Thank you Sunset PM!
Contacted Greg Wiech for some help with my condo. I needed an electrical repair, my porch lights didn't work. He sent Mohammed over and he was all pro! Fixed my issue chop chop and even took care of me on the weekend . Good price very courteous and professional service beginning to end would recommend....
Sunset has taken care of our property while we live out of state without issue for several years now. They've spearheaded the work needed to become a rental as well as handle tenant changes and their day to day phone calls. Team Sunset handles it all and I need not worry about plumbers, dry wall or lease forms. They make use of a web portal for work orders and accounting making it easy to review my state of affairs.
Update from my last review. Since I wrote that review all problems in the home have been fixed. Although I was extremely upset with how everything played out initially since all issues have been fixed really love my home and the area. They brought in a brand new washing machine, brand new toilet, handled the issues with the lease, fixed the outlets, added the door handle, have hot water all in a timely manner. Most of the issues and my frustrations with the company were communication-related, but since then communication has been pretty great and I haven't had to really reach out to them since everything is working as it should. In all, I really love my home and I'm glad everything worked out with the company cause I feel much more comfortable in my home now and have a lot more trust in sunset management and NATE.
When I was first looking for a team to manage my property a few years ago, I pored over reviews to find one that was not only fair to the owners, but also more importantly took good care of the tenants. Happy tenants = happy owners.I was lucky to have found Andrew and Nate as I have found them to be consistently fair, courteous, and professional with all parties. Their expertise in navigating through these interesting times has been priceless and I would easily recommend them to anybody in my position. They have earned my trust and I am thankful to have worked with them over these years!
Recently changed to Sunset as property manager for my 3-unit rental property in North Park and wish I had done it years ago. The professionalism, efficiency and responsiveness is excellent. I do not live in San Diego and have full confidence in their ability to handle all aspects of the management as well or better than I would.
Sunset managed a rental condo unit that I owned and then acted as my realtor when I sold it recently. They are incredibly experienced and knowledgeable about their business. I was always charged fairly for any work that they did in my condo and I thought they gave me excellent advice for years. I also have found them to be truly honest in our conversations about how to value the condo and what I needed to do to sell it and manage it. I give Sunset my highest possible recommendation.
I have been renting a property that is managed by Sunset for over 3 years and I have to say I am very impressed. They are professional, responsive and simply get things done. Would highly recommend having a property managed by this company!
We had decided about 7 years ago that we could no longer manage our Bay Ho rental from the East Coast and were most fortunate to meet Andrew after another broker was a no-show for a meeting. We couldn't be happier with Andrew and his entire team for the way they have managed our property! They are always responsive to the needs of the tenant while advising us and keeping us informed.
I recently turned to Sunset Property Management to manage a property. So far, I am very pleased with their service.Andrew, the owner, is always available to take my calls, and address my concerns.All Sunset's staff are always courteous, and professional. They are proactive with addressing property, and tenant issues.Sunset provides total transparency of all activities with the property.I look forward to continued business with Sunset Property Management.
Sunset Property Management has been great to work with. We are vendors and Andrew is responsive and easy to communicate with. We have worked with them many times and it has always been a great experience. It's always a pleasure to do business with Sunset.
The ease of use of the portal to pay rent and request services needed are valuable and easy for me. I rarely have to wait more than a day for a response to any sort of issue I may be having with my property.Thank you,Traci
I have been renting for more than 8+ years and Sunset Property Management and Realty has been the BEST property management company! From the moment they took over our apartment complex everything has been extremely smooth, professional and quick to respond to inquiries. It is unbelievable how fast they get things done. Great communication skills and very proactive. I have been through a couple of property management companies throughout the years this is what property management companies should ASPIRE to become. Up to this day I am still in awe due to their superior services. Special thanks to Carrie and Greg for your services. Thank you Andrew for building such a great team!
Amidst the throws of a global pandemic, Sunset Property Management and Realty has eased the somewhat intimidating task of finding a home, moving in, and acclimating into what makes a home yours. Along with providing a clean and beautiful space, they've been "on it" for any requests and repairs that we have asked about. Also, Mohammad, their on staff maintenance superman is AWESOME! Can and will literally fix anything! Highly recommend this group!
Sunset did a fine job handling our condo for ~3 years. Found a stable and reliable tenant with whom we never had any issue. Rental rate was appropriate for the market and prep/maintenance was handled professionally. Would recommend to friends and use again. Thanks Andrew!
Extremely content with the quality of service provided by the Sunset Property Management team; genuine and responsive professions. After my wife and I returned from our honeymoon, they quickly found us a rental property compatible with our future goals and expedited the approval process over the weekend. We will call on them for our future needs, whether as renters or home buyers, and highly recommend their business.-Vincent, 30 yo, civil engineer
Sunset has been a good partner as they are clear in their communications (no hidden gotchas) and take fully responsibility for getting things done (excellent follow through). When things have not gone according to plan (which is inevitable), they are unwavering in their desire to do the right thing for everyone. I find them easy to work with - no complaints.
Sunset Property Management has been a pleasure to rent from. I have been a tenant for many years precious to them assuming management of the complex we live in and once they were involved everything became easier: communications are done by email and texts, repairs requested through their portal as well as making rent payments. Repairs were completed right away and we’ll done - no longer just “tacked” together to get by. Andrew Grinnell is very capable and can relate to his tenants. I will speak with them again first before I move to see what they have available rather than take my chances with another property manager who thinks they know what they are doing but clearly do not.
I have been renting my apartment for over 5 years now and Sunset Property Management have been excellent. Every issue we have had, it was addressed the same day with professionalism and courtesy. Their management style is exemplary and I highly recommend them.
Andrew and Nate (as well as John, Maintenance) have been so awesome to work with over the last couple of years. They did a great job in managing my rental property, and they did a superb job in selling my property. Andrew made sure the sale transaction went smoothly and really worked to make sure everthing got done to close the sale. They were always very responsive to both tenants and myself, and were instrumental in getting well qualified tenants. Thank you!
We have been working with Sunset for about 4 years now, and are very happy with the results. We have 3 multi-family properties in PB and OB, all of which were under-rented and in need of repair when we came to Sunset. Over the years we have remodeled all but one and raised rents more than 30% across the board! Sunset is a one -stop shop in that they handle all contracting needs as well as property Mgmt. They did a beautiful job on a full remodel of the unit we live in while we were on vacation, which is an amazing feat!We originally hired Sunset because we hoped to retire and travel the world without worrying about the properties. We knew we would need the income from these properties to fund our travel dream, but also wanted someone we could trust to handle our nest egg. Sunset has totally performed. We feel confident leaving our properties in their hands and know things will run smoothly in our absence. Andrew, John and Nate are all readily available to speak with or meet with. Although they are very professional, we feel we know them as friends as well as business relations.The website is easy to navigate and has a wealth of information regarding anything to do with tenants, rent rolls and job orders etc. This will be invaluable to us as we travel the world.I highly recommend Sunset Property Mgmt, they have made us richer, calmer and happier people! Five Stars for sure!
My wife and I have been renting through Sunset Property Management (SPM) since April 2019.Andrew Grinnell and his team care deeply about their clients experience and the service we have received (all managed through an easy to use web portal) has been excellent.I don't think we're particularly demanding tenants but, when we moved in, there was a lot of 'stuff' that needed to get done after the previous tenants; the SPM team were there to help and Andrew was always available too if need be (whilst also managing the communications / relationship with the property owner).I would highly recommend Andrew and the SPM team and hope that we can stay in their rental ecosystem after our lease is up in our current property.
It's been almost a year since we moved into a property handled by Sunset Property Management. I admit, after some fairly bad experiences with renting, I approached it cautiously. Nate made the whole leasing process fairly smooth and almost friendly! Nate and the team are very responsive and I was relieved when he also announced that we could deal with everything through the tenant portal. It is so easy. If we have to move, I would definitely be happy to deal with them again 🙂
Andrew and his staff have been great since I hired them back in 2016. They are quick to reply with clear answers to any questions.I was moving overseas again so I did lots of research and reading of reviews to find the right management company. I chose Sunset after speaking with several companies. It became clear that Andrew's team would suit my needs best. He was the only owner I spoke with and he never pushed his company on me. I was also thrilled to see that he chooses to only manage properties within a certain radius of his office. This way they've been able to respond quickly to any of my tenants needs.I highly recommend Sunset for your property management team.
Been with Sunset Property Management Realty for over five years, I’m very happy I chose them to manage my property. They are responsible and trustworthy, and everyone I work with from the office is always very helpful...especially the owner Andrew. Every time I have any questions he is always there for me. We are very thankful for everything! For anyone looking for a property management company, this company should be their #1 choice!
Andrew and his crew at Sunset Property Management were a top quality management company. I used them to manage a property while I was working out of the country. Their service team and responsiveness to any trouble calls was quick and transparent throughout the process of tenant care and any necessary repair work. Their online CRM made the process of tracking the property easy while I was not physically colocated in the same city. I would work with them again.
Andrew is dialed in and knowledgeable about the PB area market. He rented our home out VERY quickly and is extremely responsive. Hard working people are sometimes hard to come by. You won’t the disappointed in / with him! Very honest, straight forward, trustworthy and responsive. Thank you!
Sunset Property Management gets an A+ for professionalism and customer service. We just moved in to a property managed by them and have had a great experience. Everything from the paperwork process to maintenance has been easy and timely. There's a lot of crappy landlords and management companies out there. It's a great relief to have a reliable and friendly team on your side. Thanks Andrew!
They are friendly and super helpful. We applied for this property in OB, and they got back to us right away. Andrew kept us updated on the process, and it was nice to know where we stood during the application process 🙂
Sunshine Properties does it all: they are a knowledgable and efficient real estate management, maintenance and sales company. We needed emergency reconstruction, and the work was done on time, within budget, and to high standards. We needed prompt property management and leasing service, and within a month after the rebuild the place was rented out. We needed a property sale, and Sunshine handled everything, from advertising through inspections, 3rd party signatures and closing. Every time we had questions or concerns, we received competent and timely advice. Above all, Sunshine Properties is trustworthy, and we recommend them for services in all of these areas, without hesitation.
When we decided to rent our apartment after purchasing it,We had little experience/knowledge in the rental property business.So, we searched property management companies then narrowed down to several companies to interview.Andrew made an initial visit to the apartment and was very helpful in sharing information about their services, what we could expect to rent the apartment for, and recommendations for minor fixes if we wanted to get the apartment ready for rent. He knew our timeline and checked in at appropriate intervals.Thanks to his support, we were able to find our first tenant in a very short timely manner.We'll continue to work with Sunset Property Management this year. Please keep up the good work!!Mary & Olivier
I have been a tenant of Sunset Property Management for almost 2 years now and I have to say he is a great property manager. Whenever I put in a request it is addressed quickly and taken care of in a quality manner. Nice work guys.
I have rented from several of the larger management companies in the University Heights/North Park area and Sunset Property Management is BY FAR the best! They are very responsive to any requests or communication and in general are very nice people. The other companies should take a lesson from this team.
Sunset Property Management since taking over managing the property I'm renting, has always answered when emailed or called. Has fixed my issues within a few days of contact and time agreement. Has made life extremely easy for me regarding any issues. Great customer service and reliability.
I have really enjoyed the level of service I have received from Sunset Property Management. They are responsive and understanding to all my needs. Finding the right apartment is one thing but having the right property management company is another. It puts me at ease knowing where I live there is a level of service that is dedicated to the tenants needs. Thank you for everything!
I am a tenant at one of the properties managed by Sunset Property Management. I have lived in my apartment for almost 3 years. The owners of Sunset Property Management have a hands on approach with any issues I have had with my apartment. The property is well maintained, clean, apartments are large in size and the rent is reasonably priced. Additionally, they employee a full time repair man and I have never had to wait more than 24 hours for anything that needed fixing.